PM office disappointed over Balochistan’s performance in redressing complaints

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ISLAMABAD – The Prime Minister Office on Wednesday expressed disappointment over poor performance shown by Balochistan bureaucracy in addressing the people’s complaints lodged at Pakistan Citizen s Portal.

Prime Minister s Office has written to the Chief Secretary Balochistan in which it was stated that government officers and other officials are committing negligence in resolution of complaints received on Pakistan Citizen Portal established by the Prime Minister.

It said Balochistan is lagging behind all provinces in resolution of complaints.

The letter stated that Prime Minister Monitoring Cell has been established to monitor resolution of complaints received on Pakistan Citizen s Portal, where performance of all provinces is being evaluated.

It said Prime Minister is apprised about resolution of complaints on Pakistan Citizen s Portal.

The letter said that Balochistan Government redressed only 800 out of 4791complaints, which is just a 17 percent. It said performance of 41 out of 53 portals forwarded to government departments in Balochistan remained zero.

The letter maintained that proper guidance has also been provided to provincial officers, but even then their performance appeared unsatisfactory. It said resolution of people s problems and facilitating masses are the mission of Prime Minister Imran Khan.

The Prime Minister office directed the provincial chief secretary to take action against government officials, who are not paying heed to resolve people s issues.

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